o Frequently Asked Questions

Dublin Comic Con FAQs/Policies

Please ensure you check below before emailing with questions

  • Accessibility FAQ

    Is the event wheelchair accessible?


    Yes, in addition to having 4 elevators covering all levels, aswell as 4 stair wells covering all levels and 2 escalators. We also allow those requiring special assistance entrance via the guest list queue at 10.30am so that there is no need to join the main queue. 

    My child/family member requires special assistance when entering the con, what can I do?


    Simply come up to the VIP/Guest list entrance at 10.30am and upon proof (ie IAA membership card, medical note etc) we will be able to allow you entry via the short queue as opposed to the main queue. Please do not be offended if staff as you a few questions or for proof listed above as we want to ensure the system is not abused. If you do not have proof ie. IAA card or medical note, just speak to our staff and explain the situation but please respect their decision on a case by case basis. 

    Can my carer/carers get a pass?


    We are afraid carers must obtain their own ticket at this moment in time. 

    Are there quiet areas/and where can I get food?

    We have set aside quiet areas on the level 5 foyer for families (ie prams etc) with food and a rest area to allow an area for you and the small ones to rest.
    We have set aside a quiet area on Level 4 foyer for people to rest with tables, chairs and food away from the crowds on the main floor.
    We have food stalls located on Level 3 foyer along with tables and chairs as a rest area.

    Please check our floorplan located HERE


    Costume Contest FAQ

    Is there a Costume Contest at DCC?


    Yes, from 2pm to 4pm on the Sunday of DCC in the Auditorium (2000 seat venue) on floors 3 to 5 with a prize fund of 3000 Euro.

    Professional (16+) - Online Pre-registration only - 1500 Euro Prize (Includes Pre-Judging Segment for those successful)
    Adult/General Entry (16+) - Online Pre Registration/Limited on the day sign ups - 500 Euro
    Under 16's - Online Pre Registration/Limited on the day sign ups - 500 Euro
    Group (All Ages) - Online Pre Registration/Limited on the day sign ups - 500 Euro
    Tots (Under 5) - On the day sign ups only - Children Specific Prizes

    How do I enter?


    We will have multiple categories with the majority of entries only being accepted via pre registration with our online forms (with the exception being the childrens category). You can sign up for your category using the links below

    Professional Category (16+) CLICK HERE for Sign Up Sheet. (ALL ONLINE ENTRIES NOW CLOSED)
    Adult/General Entry CLICK HERE for Sign Up Sheet.
    Under 16's CLICK HERE for Sign Up Sheet.
    Group CLICK HERE for Sign Up Sheet.

    We will have a limited numer of spots available for sign ups on the day via a sign up sheet located at our information desk, but please note, spaces are limited!.

    Please be ready and in costume by 1.30 at the latest so that we can have you all arranged near the stage. Those of you who are competing in the Professional Category, please note you will have to be ready at 12pm for pre juding which will be located in one of the conference rooms on the Wicklow Level (2nd floor)

    How does the contest work?

    Professional Category - You will arrive at 12pm for pre-judging and be ready at 2pm at the Auditorium where the Pro Category begins at approx 3.15pm. You will have approx 90 seconds on stage to display your costume to the audience/judges/hosts and perform a short skit if you so wish (or simply strike some poses!). AV presentations are optional (Only if your application is a success). If your application is a success and you wish to avail of this service then it must be done so in advance. USB sticks given to staff on the day will not be accepted.

    Adult/Under 16's/Groups - No prejudging or AV portion available. Simply be ready at 2pm at the Auditorium and wait for your name/number to be called to the stage by the hosts. Once on stage you have approx 60 seconds (90 seconds for groups) to wow both the judges and the audience with what ever means you have at your disposal be it a skit or other method (if you have a prop which lights up use it!). Generic themed music will be playing with generic lighting.

    Tots (under 5) - No prejudging, just generic music, fun and prizes. We encourage parents to come on stage with your child if they are shy (even better if you are in themed costumes with them!)

    Prizes are given in cheque form at the conclusion of the show. If you are late for your slot we are afraid there is nothing we can do.

    Please be sure to reference our Weapons Policy to ensure your props can be used during the contest.

    Ticket FAQ


    Are there weekend tickets or family VIP tickets?


    Unfortunately no, we will not be offering weekend tickets or family VIP tickets this year.

    What type of tickets are available?

    Free Entry to children 3 and under when with a ticket holder over the age of 18.

    - Childrens Tickets : Under 12's.
    - Adult Tickets : 12 and over.
    - Family Tickets : Includes tickets for 2 adults and 2 children (under 12) for one day.
    - Preview Night Tickets : Includes Access for 1 adult/or child for Friday 11th, 6pm - 10pm (Trade Hall only)
    - VIP Tickets (Single Day): Early Entry (9.30am) for one and return entry via shorter Guest/VIP line *Please note, we can not guarantee special guests early arrival time. Priority Queue at Autograph line ONLY. VIP T-shirt. Mixed Goodie Bag . VIP Wristband. Reserved seating in Auditorium for panels/talks. VIP ticket holders gain entry free of charge to Friday preview night, 6pm to 10pm

    How much are the passes?

    Free Entry to children 3 and under when with a ticket holder over the age of 18.

    Friday Preview Night (6pm to 10pm): Online 10 Euro (Online only)

    VIP Day Ticket : 60 Euro (once these are sold out we will not be releasing anymore for sale, no exceptions)

    Single Day Adult : Online 20 Euro / Box Office 20 Euro

    Family Pass (2 adults and 2 children) : Online 50 Euro / Box Office 50 Euro

    Children's Pass : Online 10 Euro / Box Office 10 Euro

    I have purchased a stall/craft table, do I need to buy a ticket for my assistants?


    Tickets must be purchased during the stall process for your assistants to allow them to hold exhibitor passes. If you have not then you must purchase a normal ticket and they will have to join the main queue.

    I have purchased my ticket online, now what?

    Once you purchase your ticket you should receive an email from Eventbrite.com/.ie which will have details relating to your ticket and it will have an attachment in the form of a PDF file. This file is your unique ticket. Please print it off and bring it with you to the venue.

    I have purchased my ticket online but have yet to recieve an email or my PDF?


    Please double check to see if the money has been debited from your account. If it has been then please contact us at support@dublincomiccon.com and be sure to include all relavent information.

    Can I purchase tickets at the door on the day of the event?

    We will have a limited number of single day tickets available on the door during Dublin Comic Con. If you want to guarantee you can purchase a ticket on the day be sure to arrive early to avoid disappointment. Alternatively we will have a limited supply of tickets available at Dublin City Comics and Collectibles on Bolton Street, Dublin.

    I bought a ticket online, but my friend has not. Can I reserve a ticket and collect on the day?

    We do not reserve or hold tickets for anyone. They must be purchased online or at the box office on the day (be warned, tickets sell out quick)

    Can I get a refund if I change my mind?

    No, We are afraid not. Passes are non refundable.

    I have bought a VIP ticket, can I bring my children/spouse in early with me?

    If the children are 3 and under then yes. Any one else must have a VIP ticket aswell for early entry. Numbers for VIP tickets are limited, if we let children and spouses in early then it defeats the purpose of getting in early before large crowds appear.

    Can I upgrade my ticket to VIP online?


    You must email helpdesk@myupcoming.com and ask can they upgrade you or can they refund your ticket so that you may purchase a VIP ticket. They will in turn contact us to confirm.

    Can I upgrade at the box office on the day or swap tickets at the box office on the day?


    We are afraid not. We will not be offering any upgrade or swap service on the day.

    Can careworkers come in for free?


    We are afraid not, DCC costs alot to run and we have limited tickets available so we need to ensure we cover costs or there won't be a DCC '17.

    ATTENDEE FAQ
    What is Dublin Comic Con?


    Dublin Comic Con is entering into its third year and is an event by the fans for the fans, with a range of life size props and costumes from numerous movies, TV programs, comics and games in a state of the art venue located in the heart of Dublin City Centre.
    With full size statues and mannequins with a wide selection of screen used displays directly from the studios, interactive sets and displays, workshops, panels, gaming areas, contests, characters in full costume and much more. 
    We also encourage attendees to come in costume and have break loose from reality for a day or two! 

    What are the dates and times of DCC ‘17?


    Dublin Comic Con 2017 will be held on the 12th and 13th of August (a Saturday and Sunday) and will run from 9.30am for VIP's (general entry at 10.30am) until 6pm on the Saturday and 9.30am (general entry at 10.30am) until 5pm on the Sunday. If you have booked online then you can bring your passes from 9.30am for VIP (for best use of your VIP pass, please queue from 9am so that we can have you prepared for entry at 9.30am) or 10.30am for general entry at the main entrance where they will be scanned and you will receive a wristband to allow you entry. Please keep your wristband on if you wish to re enter.

     If you are purchasing a ticket on the day, please note supply is limited of Saturday and Sunday tickets and you must purchase from the sales desk away from the main entrance and then join the main queue.

    ** Please note if you are not wearing a wristband while in the hall you will be asked to leave and you must keep your wristband on you at all times**
    *** Please note that we reserve the right to end ticket sales when the venue reaches capacity ***

    Is there a car park on site?


    Yes, there is. You can find full information on parking at the following link : http://www.theccd.ie/parking and you may pre-book your parking online HERE

    Where is DCC being held and how can I get there?


    DCC ’17 is being held at the The Convention Centre Dublin (http://www.theccd.ie) which is located a on Spencer Dock, Dublin1 in the heart of Dublin City Centre, close to the O2 Arena, Luas stop, Connolly Station and Dublin Port.

    For more information on the venue, hotels and how to get to The Convention Centre please check out Venue FAQ

    I am not from the area and will be staying the weekend, are there any hotels close by?


    There are quite a few close by including; The Hilton Hotel Custom House Quay, The Marker Hotel Dublin, Clayton Hotel Cardiff Lane, for a full list please see our host venues hotel listings here ; http://www.theccd.ie/visiting/hotels

    Will there be a time table of events that will occur during the convention?


    Please check our 'Show' page closer to the even.

    Is the facility wheelchair accessible??


    Yes.

    Will there be a costume contest/masquerade?


    Of course! What type of convention would we be without one!
    You will be given an option to register for the contest when you enter the venue. All costume genres are welcome, . It’s all about what you can create or imagine and all about the fun!

    Is there Wi-Fi?


    There is Wi Fi available but do not expect to be able to get gaming speeds as there will be many people using the wi fi at one time.

    Can I bring my pet?


    Assistance dogs are allowed in the convention hall but not other pets. 

    PLEASE READ THE FOLLOWING POLICIES CAREFULLY
    GENERAL POLICIES

    *Please note that we reserve the right to ask you to leave the convention and refuse to refund your money if you are acting in an inappropiate fashion
    *Please note that a ticket does not guarantee re entry if we hit maximum capacity for the convention hall and cordoned outdoor area then you may be turned away until there is more space available.
    As an attendee there you are not allowed to sell items at the convention, especially counterfeit / knock-off / unlicensed materials. Failure to comply with this will result in removal from the convention. If you wish to sell at the convention the please see our Seller FAQ or contact us directly.
    Please be aware that handcarts, trolleys, oversized strollers, rolling luggage, and wheeled backpacks are not allowed in the convention hall as they are a health and safety hazard.
    There are no childcare facilities available at DCC ’16 so please keep an eye on your children. 

    Costume Policy

    Please remember that there will be children of all ages in attendance so costumes must cover genitals and must not be of a sexual or distasteful nature. If you fail to comply with this policy you may be removed from the convention without refund.

    Please DO NOT touch costumers (or their props) without their permission (ie. no hugging etc) and do not take inappropiate photographs of costumers without their permission.

    Dublin Comic Con is a harassment free zone!

    We do not tolerate harassment of conference participants in any form.  This includes, but is not limited to: physical assault, verbal harassment, sexual harassment, stalking, unwanted physical contact, unwanted advances, or inappropriate photography. (Inappropriate photography is defined as photography where the subject feels they are being stalked, exploited, degraded, or disrespected through being photographed. While it is reasonable that photographers will be photographing costumers and other parts of the convention, should this photography become harassing or sexual in nature, the photographer will be subject to the above harassment policy.)  Sexual language and imagery is not appropriate for any conference venue. Con participants violating these rules may be warned or expelled from the con (without a refund) at the discretion of the con organizers.

    We want DCC to be a harassment free experience for everyone, regardless of gender, gender identity and expression, fandom, sexual orientation, disability, physical appearance, political background, body size, race, religion, etc

    Harassment is defined by the victim. Participants asked to stop any harassing behavior are expected to comply immediately.

    If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of conference staff immediately. If you cannot find a staff, crew, or volunteer member to assist you, please go to the information desks located near registration or near the entrance of the exhibition floor. Please report to us before taking matters into your own hands (such as personally confronting the aggressor or posting on social media).  We have professional security and they are properly equipped for these contingencies.

    Exhibitors in the expo hall, sponsor or vendor booths, or similar activities are also subject to the anti-harassment policy. In particular, exhibitors should not use sexualized images, activities, or other material. Stall staff (including volunteers) should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment.


    Weapons Policy

    Please read this entire policy before attending a Dublin Comic Con.

    Compliance with the Weapons, & Props Rules is mandatory for all attendees. DCC, venue staff, and security personnel reserve the right to consider any weapon or prop to be breaking these rules if deemed to be unsafe or likely to cause danger or undue disruption.

    The following items are forbidden:

    Functional firearms (including, but not limited to, air soft guns, BB guns, cap guns, paintball guns and pellet guns). Functional projectile weapons (including but not limited to blow guns, crossbows, longbows, slingshots, water balloons and water guns). Sharpened metal-bladed weapons.
    Blunt weapons (including, but not limited to, brass knuckles, baseball bats, and clubs).
    Aerosols or compressed air chambers (i.e. paint, silly string). Projectiles of any kind.
    Heavy items that could be used as weapons (i.e. hammers, spanners, wrenches).
    Protruding nails, barb wire or other sharp items.

    Prop Weapon Guidelines:
    DCC and security teams reserve the right to inspect any prop weapon at any point during an event to deem whether it is safe or simply to see how awesome it is.
    Airsoft guns are permitted, provided they have no batteries, canisters, or magazines.
    Metal airsoft pistols are allowed, provided they are securely holstered.
    Whips are permitted but can only be unravelled for photographs, and no cracking is permitted.
    Prop bows are allowed if they are unstrung, and cannot be under tension. In other words, they cannot be capable of firing a projectile. Arrows must be secured in a quiver.
    Replica foam and resin props are allowed, provided they are not sharp. Wooden and metal props of any kind will be subject to inspection.
    At no time is the swinging of props permitted. Action poses are acceptable for photographs.
    Props that are deemed inappropriate will not be allowed into the venue

    •  

    EXHIBITOR FAQ

    What are the set up times/break down?

    Set up is from 10am on Friday morning until 6pm SHARP Friday evening for exhibitors and artists .. If you can not make it during those times, please let us know as we do not allow stalls to set up during show times.

    You must collect your passes on Friday at the convention centre.
    All items must be removed by Sunday 10pm and trading ceases at 5pm. Any remaining items will be considered waste.

    Which table/stall is best for me? Please vew the stall types below

    Custom Stalls

    : We offer custom stalls for those who have unique displays or require a specific size for over sized stock.

    Premium Pillar Stall

    : Best for those who want to be up front and centre with the best all around coverage of items.

    Partitioned Stall (3m x 2m or 2m x 2m)

     : Best for those who want to stand out more and set up a more attractive stall to attract customers or those who are selling high volumes of stock, retail items, games etc. If you are promoting your business, group, service etc this is also an option for you.

    Table only

    : While limited in number, these tables are ideally suited to those selling small handmade crafts, face painting, keyrings etc or those who do not have a large volume of stock. We do not offer this option to retailers.

    Arist Alley Table

     : These tables are restricted to independent comics, sketches, artists, writers etc. No commercial/main stream comics are to be sold in this area or handcrafts, only comics can be sold here.. If you wish to sell commercial comics please enquire about a table only or partitioned area.

    What is included in my stall?

    An Arists Alley or small crafts table gets a table, a chair and one pass
    An exhibitor stall of 3m x 2m or 2m x 2m stall gets a table, 2 chairs, 2 passes and wall partitions.
    Our venue has no connection points for credit card sales, so please bring your own wireless system or be set up for cash
    If you wish to bring extra staff you must purchase additional passes as normal for AA tables and craft tables or through the options available when purchasing the stalls.


    ** Please note that you as an exhibitor are responsible for any damage done to the table, chairs or partitions at your stall ** 
    *** Please note you or your products will not be covered by our insurance ***

    Can I use clamps, screws to fix to the table to create displays?


    You can use clamps to fix displays, rack etc., to a table BUT you must NOT use any fixings that screw into or damage the table in anyway. You will be charged the FULL price of replacing a table if any damage is caused.

    What can I use to create a display on the divider walls around my table?


    You may not damage or mark the divider. However, you can use blue-tack, white-tack or double sided Velcro, as long as you ensure no residue is left on the divider. You will be charged for any damage or cleaning costs. If you wish you may bring your own grid to hang over the divider to facilitate displays once it does not encroach on other dealer’s space or public areas.

    Can I use my own grid wall / clothes rails?


    Yes you can use your own grid wall/clothes rails etc as long as you stay within your area.

    What do we do with our stock when the show closes for the day?


    Security is present after the event closes, however, we cannot take any responsibility for your goods. In most cases it suffices to cover up your goods but it is advised items of very high value be removed or locked away in a secure lock box

    What do we do with our stock after the show is finished?


    Please ensure you take all your belongings. If you cannot take all your goods and materials with you for whatever reason please make arrangements with one of the storage providers who can safely store your goods for you to pick up at a later date. Everything left in the hall after breakdown will be cleared and considered to be trash.

    Does Dublin Comic Con supply table covers?


    No, Dublin Comic Con does not supply table covers. You must supply these and remember, any damage to the table will be your responsibility.

    I changed my mind and want to cancel my booking, can I get my money back?


    Deposits are non refundable. Adequate notice (at least 90 days before the event), must be given of cancellations for any stalls or Artist Alley tables for money to be refunded.

      PLEASE NOTE THE FOLLOWING

      • 1. You will confine your exhibitor stand/products to the agreed rented area for event days of Friday the 11th , Saturday the 12th  and Sunday the 13th  of August 2017

              • 2. You will not be covered by Comic Con Ireland or the Convention Centre’s insurance, if you wish to insure your products/staff you must have your own in place and if dealing with members of the public directly you will require public liability insurance.

        • 3. You are agreeing to comply with the regulations regarding sales of goods and services.

        • 4. You are responsible for ensuring that no damage is done to the table, chairs or wall partitions around your stall by you, your staff and/or products.  Failure to do so will result in you being charged for the damages

        • 5. If you are in the Artists Alley you will only sell artwork/comics/sketches/books.

        • 6. If you are planning on selling weapons or items of an adult nature you must contact us first.

        • 7. You will comply with the general convention policies, failure to do so may result in you and your stall being removed.

     

      Changing Rooms FAQ

      Are there changing rooms at DCC?


      Yes, they are located on the 2nd floor (same level as the Gaming Level) which can be accessed via lift or escalator. Each room will be marked as male of female and please note, DCC does not take responsibility for any items left in the room. It is not a storage area so you must check in your items you do not wish to carry into the cloak room. Any items found without an owner will be taken to the organisers office and returned at the end of the day or placed in the trash if no one claims them in a reasonable time frame. Anyone found abusing the system or in the wrong room will be removed and any sexual harrasment/peeping toms etc will be dealt with as a criminal offence and arrested by Gardai present at the show. 

      Panel/Talk FAQ
      Do I need a ticket for any of the talks, panels or Q&A's?


      No, none of our panels are ticketed but panels and talks occuring in the Auditorium have seating at the front reserved for VIP ticket holders.

      How long are the panels and will there be long queues?


      Panels are 45mins approx and start on the hour. We reccomend getting there at least 15 minutes early to ensure you get a seat

      What rooms are the panels being held in?


      We have 3 panel rooms ; The Auditorium/Main panel room, our largest room, located on Levels 3 to 5 ; Panel Room 2, our second largest room located on Level 1 : Liffey level and Panel Room 1, our smallest room, located on Level 1 : Liffey Level. Please see our interactive maps for a full guide.